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Schedule Types, Time Blocks and Availability
How do I login to RecStaff
How do I reset my Password?
How do I access my User Profile?
See all 29 articles
When do staff get notified of their shifts?
How do I copy and paste a shift
How do I create a new schedule?
How do I copy an existing schedule?
How do I modify a schedule?
See all 27 articles
Visual Schedule Builder
How do I change the colour of a shift?
What is the VSB?
Visual Scheduler Builder
What is the Shift tab on the VSB?
What is the Work tab on the VSB?
See all 30 articles
How do I split a shift?
Why can't I post my shift?
Why can't I pick up a shift?
How do I post a shift
How do I access my shift board?
See all 12 articles
Managers Dashboard "at a glance"
How can staff view the Day Sheet (who works today) of schedules they are not a part of?
Why do I see two VSB icons on My Currrent Schedules Panel?
Employee Dashboard "at a glance"
How can I see who is working today on my schedule?
My Current Schedules Panel
What is the My Current Schedules Panel?
Employee Shifts Panel
What is the Employee Shifts Panel?
Who is working today?
Message Board Panel
What is the Message Board?
How do I delete Posts on the Message Board?
What are the dashboard Icons?
What are Time Blocks?
How do I add an accreditor?
How do I add a credential?
How do I add a credential to staff?
How do I add a Credential to a Role?
How do I link a credential to a schedule type?
See all 7 articles
How do I add staff?
How do I make an inactive employee active again?
How do I make a group of employee accounts inactive?
Why can't I set my availability?
How do I stop staff from changing their availability?
See all 13 articles
Where do I set up my organizations information?
Facilities and Locations
Facilities and Locations
How do I set Employee Types?
How do I change hour limits on my employee types?
How do I add a schedule type?
Time Off Types
What are time off types?
Daily Work Flow
When an employee calls in sick and you don't have a replacement
When an employee calls in sick but you have a replacement
When an employee leaves in the middle of a shift (splitting and posting part of a shift)
What is Staff Dept Assignments?
What communication settings are available?
Shift Board Settings
What shift board settings are available?
What scheduling settings are available?
What credential settings are available?
What security settings are available?
What employee settings are available?
Roles & User Permissions
How do I set up my system roles?
How do I create a site administrator?
How do I create a department administrator?
How do I get access to manage employees?
How do I get access to Manage Schedules
See all 9 articles
Help Desk Software