FAQ

Frequently asked questions about how shift trading works in RecStaff

How do I split a shift?
Sometimes, you can't work an entire shift and you want to "split" it and post part of the shift so a co-worker can pick it up. With RecStaff,...
Thu, 13 Sep, 2018 at 11:12 AM
Why can't I post my shift?
Below is a list of reasons why an employee cannot post a shift.  Managers are not restricted from posting shifts. 1.  The role is marked as unpostable. ...
Tue, 1 Jun, 2021 at 4:24 AM
Why can't I pick up a shift?
Staff pick up shifts by going to their shift board and clicking on the check box beside the shift they want to pick up.  Sometimes there will not be a check...
Tue, 1 Jun, 2021 at 4:24 AM
How do I post a shift
Here is how we do it From your dashboard click on the shift in the calendar you wish to post.
Thu, 13 Sep, 2018 at 11:14 AM
How do I access my shift board?
Shift Board The shift board can be accessed from the dashboard and the menu system.  An employees shift board will only show the shifts available for the r...
Mon, 28 Jan, 2019 at 9:12 PM
Why can't I pick up a shift?
There will be occasions when staff members go to their shift board and not have the check box beside a shift they would like to pick up. There a...
Sat, 22 May, 2021 at 1:28 PM
How do I remove a posted shift from the shift board
Managers remove shifts from the shift board by unposting the shift.  A shift can be unposted for a couple of reasons: 1.  Manager doesn't want shif...
Tue, 1 Jun, 2021 at 4:25 AM
Why is my reassigned shift still on the shift board?
Shifts that have been posted to the shift board then reassigned by the manager are not automatically removed from the shift board. The reason reassigned...
Tue, 1 Jun, 2021 at 4:25 AM
How do I reassign a shift?
As a manager you can reassign shifts three different ways: 1.  Reassign from the VSB - Shift tab  2.  Reassign from the VSB - Hours Tab 3.  Reassign f...
Tue, 1 Jun, 2021 at 4:25 AM
Why are changes to shifts not sending messages to staff?
All changes to shifts are only sent to staff AFTER you publish or republish your schedule.  This applies to: 1.  Changes made on the VSB  2.  Changes m...
Tue, 1 Jun, 2021 at 4:25 AM