Sometimes you will not be able to fill last minute shift cancellations that occur due to sickness. When this happens you can either:
1. Delete the shift and add the work code Called in sick not replaced before deleting
2. Keep the shift on the schedule and add the work code Called in sick not replaced and add an unpaid work assignment for the length of the shift so the hours are not counted on the Hours tab
1. Delete the Shift
Click on the shift you want to delete on the Employee Shifts panel to open the shift detail.
Click on the Edit Shift button to be able to make changes to the shift.
Click on the Coding tab at the top of the shift and add the work code Called in sick not replaced and click the Save Changes button.
Now when you look at the shift you'll see the work code Called in sick not replaced attached to the shift.
Click on the shift again and choose Edit Shift and then hit the Delete button on the lower left side of the Shift Details dialogue box.
You can view the Work Code Stat Report by going to:
Reports - Work Code Stats