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Knowledge base
Getting Started
FAQ
35
Scheduling Overview
Schedule Types, Time Blocks and Availability
How do I login to RecStaff
How do I reset my Password?
How do I access my User Profile?
View all 35
Reports
2
Work Code Report
Shift Listing
Scheduling
FAQ
39
When do staff get notified of their shifts?
How do I copy and paste a shift
How do I create a new schedule?
How do I copy an existing schedule?
How do I modify a schedule?
View all 39
Visual Schedule Builder
43
How do I change the colour of a shift?
What is the VSB?
Visual Schedule Builder
What is the Shift tab on the VSB?
What is the Work tab on the VSB?
View all 43
Shift Board
FAQ
13
How do I split a shift?
Why can't I post my shift?
How do I post a shift
How do I access my shift board?
Why can't I pick up a shift?
View all 13
Dashboard
Manager Dashboard
4
Managers Dashboard "at a glance"
How can staff view the Day Sheet (who works today) of schedules they are not a part of?
Why do I see two VSB icons on My Currrent Schedules Panel?
How can I find out who had the shift before it was reassigned?
Employee Dashboard
4
Employee Dashboard "at a glance"
How can I see who is working today on my schedule?
How does an employee print the daily schedule
How do I view my work assignments?
My Current Schedules Panel
1
What is the My Current Schedules Panel?
Employee Shifts Panel
2
What is the Employee Shifts Panel?
Who is working today?
Message Board Panel
2
What is the Message Board?
How do I delete Posts on the Message Board?
Dashboard Icons
2
What are the dashboard Icons?
What are Time Blocks?
Credentials
Credentials
8
How do I add an accreditor?
How do I add a credential?
How do I add a credential to staff?
How do I add a Credential to a Role?
How do I link a credential to a schedule type?
View all 8
Payroll Integration and Timesheets
Payroll and Timesheet Basics
5
Payroll and Timesheets Terminology
Overview of the Payroll and Timesheet Process
Overview of Time and Attendance Workflow
How do I enable the Time and Attendance Workflow?
How do I give a user access to the Payroll & Timesheet module?
Payroll Periods
2
Payroll Period Listing Overview
Payroll Period Report
Timesheets
8
Timesheet Listing Overview
How do I generate timesheets for a period?
How do I send timesheets to my staff for review?
How do my staff sign off on their timesheets?
Will my staff get more than one timesheet?
View all 8
Manage Employees
Employees
17
How do I add staff?
How do I make an inactive employee active again?
How do I make a group of employee accounts inactive?
Why can't I set my availability?
How do I stop staff from changing their availability?
View all 17
Site Setup
Time Blocks
0
Organization
1
Where do I set up my organizations information?
Facilities and Locations
1
Facilities and Locations
Employee Types
2
How do I set Employee Types?
How do I change hour limits on my employee types?
Employee Roles
0
Schedule Types
1
How do I add a schedule type?
Time Off Types
1
What are time off types?
Work Flow
Daily Work Flow
8
Shift Change Scenarios
When an employee calls in sick and you aren't replacing
When an employee calls in sick but you have a replacement
When an employee leaves in the middle of a shift (splitting shifts)
When someone is late for a shift
View all 8
Department
Dept Setup
2
What is Staff Dept Assignments?
Why do I need departments?
Site Settings
Communication Settings
1
What communication settings are available?
Shift Board Settings
1
What shift board settings are available?
Scheduling Settings
1
What scheduling settings are available?
Credential Settings
1
What credential settings are available?
Security Settings
1
What security settings are available?
Employee Settings
2
What employee settings are available?
What can a shift editor do?
System Roles
Roles & User Permissions
9
How do I set up my system roles?
How do I create a site administrator?
How do I create a department administrator?
How do I become an employee manager?
How do I become a scheduler?
View all 9
What's New?
Release notes
1
RecStaff version 3.3
Help Desk Software
by Freshdesk