FAQ
Frequently asked questions about how shift trading works in RecStaff
Both a posted shift and a posted shift that has been sitting on the shift board can trigger an urgent lead time message. 1. If a posted shift falls in...
Thu, 17 Jun, 2021 at 12:15 PM
When a shift is posted to the Shift Board, staff who hold the role have a window of time to request it. If no one requests the shift before the shift's ...
Mon, 8 Dec, 2025 at 9:29 PM
Below is a flowchart of what happens when a shift cannot be worked.
Thu, 19 Sep, 2024 at 12:59 PM
Managers and employees can post a shift for pick up. Employees can post their own shifts and managers can post: 1. Open shifts - shifts that were...
Tue, 22 Oct, 2024 at 1:53 PM
Click on the Shift Board icon Choose the shifts you want to request to pick up by clicking on the tick box beside each shift. Scroll to...
Thu, 12 Jun, 2025 at 12:14 PM
When requesting to pick up a shift, you can include a note to your supervisor. Use this field to explain any details, such as if you’re only available for p...
Tue, 4 Nov, 2025 at 1:53 PM
Yes. Managers can add a message to a shift posted on the Shift Board. This allows you additional communication with staff. For example, if a shift on the s...
Tue, 23 Dec, 2025 at 5:10 PM
RecStaff can allow employees to submit pick up requests even if they are already scheduled to work during that time. Schedulers can control how much ove...
Sun, 22 Feb, 2026 at 10:04 PM
Employees can opt out of urgent shift notifications if this option is enabled by a scheduler. This only applies to shifts that have been posted to the shif...
Sun, 22 Feb, 2026 at 10:19 PM