FAQ

What is My Availability?
My Availability Availability is a way for employees to let managers know when they can regularly work.  Availability is optional, if you do not want your s...
Tue, 18 May, 2021 at 1:21 PM
Why do I add a placeholder?
There are two reasons you would add placeholders. 1.  A placeholder can be added when you don't have a staff assignment to fill a shift but you wish...
Sun, 23 May, 2021 at 4:06 PM
How do I change my Password?
If you would like to change your password you do so from your User Profile. To watch video tutorial of Change Password click below. 1.  L...
Wed, 6 Feb, 2019 at 5:58 PM
Adding a RecStaff icon to your home screen
To make it easier to log in to RecStaff you can create an icon on your home screen so that one tap will open our web app. If you've stored your username...
Fri, 7 Feb, 2020 at 2:24 AM
Does an employee need a manager?
All departments will have employee managers to add/modify staff and credentials.  However, not all employees need to have a direct manager.  There are two l...
Thu, 10 Jun, 2021 at 1:48 PM
How do I change the settings for my department?
If you have dept admin access you are able to change your departments settings.   To change your dept settings: 1.  Click on Department Setup 2.  C...
Tue, 1 Jun, 2021 at 4:18 AM
How do I choose more than one search field?
You will find search filters on most pages in RecStaff.  They allow you to filter data based on specific fields. The search filters located on the menu ...
Tue, 1 Jun, 2021 at 4:19 AM
How do I confirm my availability without changing anything?
When your manager requires you to update your availability but you don't have any changes to make you simply click the Confirm current settings on your ...
Tue, 1 Jun, 2021 at 4:19 AM
Why does my registration link not work?
A registration link cannot be reused so if you have clicked on the link and not followed through with the registration the link is no longer valid. If ...
Thu, 16 Sep, 2021 at 11:44 AM
Reference Guide for training session 1 - How to create a schedule
After your first training session, you will use this reference guide to help practice and master creating schedules.  Note:  For the majority of custome...
Mon, 18 Dec, 2023 at 11:01 AM